Help

PitchPop Support

Questions, bug reports, and purchase support are welcome.

Email support
mytacat@gmail.com

What should I include in a bug report?

Please include your iPhone model, iOS version, what you were doing, and a screenshot if possible. Do not send private recordings unless you intentionally want them reviewed.

What audio works best for import?

Use a clean recording of one unaccompanied singer. Backing tracks, instruments mixed with vocals, and multiple simultaneous voices may produce inaccurate results. Vocal separation is not included in the current version.

Where are my recordings stored?

PitchPop’s Library stores recordings locally on your iPhone. You can rename, replay, or delete them in the app. Files you export are managed by the destination you choose in iOS.

How do I restore PitchPop Studio?

Open Studio and select Restore. Use the same Apple Account that originally purchased the lifetime unlock. PitchPop does not have a separate account system.

How do I manage microphone access?

Open iOS Settings, find PitchPop, and enable or disable Microphone access.

How do I delete my data?

Delete individual recordings or use batch selection in the PitchPop Library. Deleting PitchPop from your iPhone removes the app’s remaining local data. Exported copies can be deleted from the Files app or their chosen destination.